Flooring Specialists

Privacy Policy

How information is used when you visit this website or send a flooring inquiry.

Effective October 2, 2026.

Information you provide

An inquiry may include your name, email address, telephone number, role in the matter, property location, and the description of the flooring concern. Please include only information needed to review the request. Do not send payment-card details, identity documents, or confidential legal records through the general inquiry form.

Each submitted inquiry is saved as a separate business record with a request identifier and submission time. The landing page and referring website may also be recorded with the inquiry. When you allow optional measurement, available campaign details and advertising-click identifiers may be included with that record.

How the information is used

Flooring Specialists uses inquiry information to respond, review the requested work, discuss scope and fees, and maintain business records. Sending an inquiry does not confirm an appointment or expert engagement and does not subscribe you to marketing or automated text messages.

When optional measurement is allowed, website and advertising measurement helps us understand visits and which advertising leads to inquiries.

Services involved in processing

The website uses WordPress and its hosting services. Inquiry records are stored in a private archive available to authorized website administrators. The inquiry is also forwarded through Flooring Specialists’ ActiveCampaign form and contact system so it can be reviewed and followed up.

Google Analytics and Google Ads measurement are connected through the website’s Google tools. The conversion event is configured without the inquiry’s name, email address, telephone number, property details, or concern text. The event uses a request identifier, a page address stripped of submitted details, and the measurement destination. Google may also process technical information through its services according to its own policies.

These providers process information as part of operating the website, handling inquiries, and providing the selected measurement functions.

Your measurement choices

The website’s optional analytics and advertising measurement preference defaults to denied. You can allow or decline it using the choices below and change your choice later. Advertising personalization remains denied. A Global Privacy Control signal is respected as a choice to decline optional measurement.

Your choice is remembered in this browser’s local storage for 90 days. Clearing that storage or using another browser may require you to choose again. When allowed, campaign information and duplicate-event markers are kept in temporary browser storage for the browsing session; form answers are not stored there.

You can still send an inspection or consulting request when optional measurement is declined. The request record retains its landing page and referring website, without advertising campaign or click identifiers. Connected Google tags may send limited consent or technical signals without advertising or analytics cookies even when the measurement preference is denied.

Records and privacy requests

Inquiry information is kept as part of the business record. This policy does not promise a fixed deletion period. Contact us to ask about information you have provided, request a correction, or request access or deletion. We will review the request and explain what can be done.

Email dcraig@flooringspecialists.biz or call (916) 850-9726. Please provide enough information to identify the inquiry without sending unnecessary sensitive information.

Other websites and policy changes

Links to Google reviews, training records, and other outside websites lead to services with their own privacy practices. Review their policies when using them.

This policy may be updated when the website’s data handling changes. The effective date above identifies this version.