Tile flooring concerns
Tile Lippage Inspection in Northern California
When one tile edge sits higher than the next, the elevation difference must be measured in context. Tile dimensions, pattern, grout width, inherent warpage, substrate conditions, workmanship, and lighting can all affect what is visible.
Scope, travel, and scheduling are confirmed after we review the request.

On this page
Document tile height differences in context
Low-angle light can emphasize tile edges, while a close photograph can hide the installation pattern. A tile lippage inspection records representative adjacent-tile differences, tile and grout characteristics, the distribution across the area, related cracking or movement, and accessible installation context before removal changes the evidence.
4 useful checks in a tile lippage inspection
The scope is confirmed before scheduling and tailored to the assignment and accessible conditions at the property.
Elevation differences
Representative adjacent-edge measurements at reported and comparison locations.
Tile and grout characteristics
Tile dimensions, layout, grout width, visible warpage, surface variation, and joint condition.
Related distress
Cracks, grout loss, hollow sounds, movement, transitions, and trip concerns where accessible.
Site and project context
Lighting, room use, substrate clues, installation records, product information, and prior repairs.
Photographs from actual inspections
Each photograph belongs to an inspection record. Wider views, location information, measurements, and the surrounding conditions provide the context for the detail.




Prepare for the inspection
Keep the installation available
Do not remove uneven, cracked, or hollow-sounding tile solely to prepare for the inspection. Address an immediate trip hazard appropriately, but photograph the condition first and retain representative materials if removal is necessary.
Records and observations to gather
Provide the tile product, size, pattern, installation date, installer and purchase invoices, substrate or setting-material information when available, prior repair records, and photographs. Note rooms and walking paths where the concern is most noticeable.
A report others can follow
The report organizes overall and close photographs, representative elevation measurements, tile and grout characteristics, related distress, accessible site context, records reviewed, and stated limitations. It does not guarantee a warranty or repair outcome.
Common questions
What is tile lippage?
Tile lippage is the difference in elevation between the edges of adjacent tiles. The observed difference is considered with tile characteristics, grout joints, and installation context.
Can lighting make lippage look worse?
Low-angle lighting can emphasize shadows at tile edges. Lighting affects appearance, but representative measurements and field observations are still needed.
Will hollow-sounding tile be documented?
When within the agreed scope, representative sound and related visual conditions may be documented along with their locations and limitations.
How is a tile inspection scoped?
The property location, reported concern, affected areas, available records, access, and travel are reviewed before pricing and scheduling are confirmed.
Tell me what is happening with the floor
Start with your contact details, the property location, and a short description of the concern. I will review the information before confirming the next step.
Call (916) 313-9224
dcraig@flooringspecialists.biz
By submitting, you ask us to contact you about this request. Privacy policy.
Submitting a request does not confirm an appointment or expert engagement. We use your information to respond to your inquiry.
Useful records and related resources
A tile lippage inspection records where the height difference is located and how it was measured. The tile size, edge profile, joint width, layout, and surrounding surface are relevant to interpreting the condition. Photographs taken from one angle can emphasize or conceal an edge. Representative measurements and location notes help someone reviewing the report understand the observation without relying only on the appearance of a photograph.
The Tile Council of North America resource center links to tile information and industry publications. Applicable requirements must be selected for the documented installation. See tile inspection photographs or review the independent inspection process before discussing the scope.
